Privacy Policy

Welcome to Our Communication & Privacy Hub

At Trusted Truck Transport LLC, we don’t just move goods across the country—we move forward with a commitment to protect your privacy and ensure you’re informed every step of the way. Whether you’re a driver, a customer, a vendor, or part of our dedicated team, we believe in clear communication and respect for your data.

Why We Communicate with You

Here at Trusted Trucking Transport, we rely on SMS messages to keep you updated and connected. It’s our fastest, most efficient way to ensure smooth operations, like:

Coordinating driver schedules and deliveries.
Providing real-time updates on shipments for customers.
Facilitating driver onboarding and team coordination.
Ensuring that vendors have the details they need for seamless operations.

When you give us your mobile number, you’re opting in to receive these important messages—and don’t worry, we won’t bombard you with unnecessary texts. We’re all about keeping things efficient.

Trusted Truck Transport LLC is an equal opportunity partner. We collect driver recruitment data solely to evaluate qualifications and do not discriminate based on any protected status.

Your Control, Your Choice

The Information We Collect

If at any point you’d prefer to stop receiving SMS updates from us, we’ve made it easy. Simply reply “STOP” to any of our messages, and we’ll take you off our SMS list. You can also reach out directly via privacy@trustedtrucking.com for assistance.

But please note—important updates related to active shipments or services might still come through other channels, like email or phone, even after opting out of SMS.

We believe in collecting only what is necessary to do our job effectively. We collect information you provide directly to us, as well as data automatically collected through your use of our website.

Identity & Communication: Your name, email address, and phone number (for SMS communication, lead generation, and quote updates).
Logistics Data: Delivery addresses, vehicle details, and shipment specifications to ensure goods get where they need to go.
Operational Details: Vendor contact information to ensure seamless logistics and driver qualification details to ensure our team meets safety standards.
Digital Data: We automatically collect technical data such as your IP address, browser type, and cookies to improve our website experience and defend against fraud.
Social Media Lead Forms: We collect information you provide directly to us through our website, social media lead forms (including Facebook and Instagram Lead Ads), and direct communications.

Payment Processing & Security

When you pay for our services online, your payment is processed securely through our third-party payment processor, Wix Payments. We do not directly collect, store, or maintain your full credit card number, CVV, or bank account details on our own servers. All financial transactions are encrypted and processed in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

Digital Advertising & Cookies

We use tracking technologies, including cookies and Google Analytics, to analyze traffic and improve our services.

Third-Party Vendors: Third-party vendors, including Google, show our ads on various websites across the Internet.
Meta Advertising: We use Meta (Facebook) Lead Ads and the Meta Pixel to connect with potential customers. Data collected through these forms is used to fulfill your requests and improve our advertising targeting. You can manage your Meta ad preferences within your Facebook account settings.
Google Search Ads: We use Google Ads to connect with potential drivers and customers. Data collected through these ads is used solely for recruitment and service fulfillment.
Remarketing: Third-party vendors, including Google, use cookies to serve ads based on your past visits to the Trusted Truck Transport website.
Opt-Out: You can opt out of Google’s use of cookies by visiting Google’s My Ad Center.

How We Use Your Information

All of this is collected solely to improve our services and keep things running smoothly, including:

Coordinating driver schedules and deliveries.
Providing real-time updates on shipments.
Processing payments and verifying identity.

Disclosure to Third Parties (Strict No-Sale Policy)

We share your shipment details with trusted third-party drivers and dispatchers strictly for the purpose of fulfilling your transport request.

However, we have a strict policy regarding your personal data:

No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties. We may share hashed or anonymized data with service providers (such as Google or Meta) to perform advertising services on our behalf, such as reaching people with similar interests to our existing customers.
Mobile Data Protection: Mobile phone numbers and SMS opt-in consent will not be sold or shared with third parties for their own marketing or promotional purposes. We may use your information to optimize our own advertising efforts on platforms like Google and Meta, but your SMS consent remains strictly for communication from Trusted Truck Transport LLC

How We Protect Your Data

Your trust is everything to us, and so is your privacy. We take every precaution to safeguard your personal information using industry-standard security measures. But remember, while we do our best, no digital system is completely foolproof. If you have any concerns, feel free to contact us directly for more information.

Your Rights & Our Promise

You have the right to access, correct, or delete your personal information. If you have any questions or need to make a request, simply reach out at privacy@trustedtrucking.com.

Policy Updates

From time to time, we may update this policy to reflect changes in our operations or to comply with new regulations. If we do, you’ll be the first to know through SMS or email. The latest version of our policy will always be available on this page.

Last Updated: May 1, 2026